UNIT GROUP 4314 酒店服务经理HOTEL SERVICE MANAGERS

HOTEL SERVICE MANAGERS supervise and coordinate the activities of hotel service workers.酒店服务管理者监督和协调酒店服务人员的活动。

技能要求 Indicative Skill Level：

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.本组中大多数职业有相当的技能水平与下述资质和经验。

In Australia:在澳大利亚：

AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)三级证书包括至少两年的在职培训，或四级证书（ANZSCO 3级水平）

In New Zealand:在新西兰：

NZ Register Level 4 qualification (ANZSCO Skill Level 3)新西兰注册4级资质（ANZSCO 3级水平）

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.至少三年以上相关经验可以代替上述资格。在某些情况下，相关经验和/或培训可能是除了正式的资格要求。

主要职责 Tasks Include：

•     determining work requirements and allocating duties to Commercial Housekeepers, Luggage Porters and Doorpersons确定工作要求和为商业的管家，行李搬运工和守门人分配职责

•     conferring with managers to coordinate activities with other organisational units与经理协商与其他组织单位的活动

•     maintaining attendance records and rosters维护考勤记录表

•     explaining and enforcing safety regulations解释和执行安全规定

•     overseeing the work of the unit and suggesting improvements and changes监理单位的工作和建议改进和变化

•     conferring with workers to resolve grievances商议解决不满的工人

•     may perform front office and hotel reception duties完成前厅部和饭店的接待工作

Occupation:职业：

431411 酒店服务经理Hotel Service Manager

Alternative Title:备选职业

Hotel Service Supervisor酒店服务主管

Supervises and coordinates the activities of hotel service workers.监督和协调酒店服务人员的活动。

Skill Level: 3技能要求：3

Specialisations:专业：

Front Office Manager (Hotel)前厅经理（酒店）

Head Housekeeper管家总管

Head Porter (Hotel)行李搬运工总管（酒店）

Hotel Concierge酒店礼宾部员工

Hotel Office Manager酒店经理