UNIT GROUP 2725 社会工作者 Social Workers

• 社会服务工评估个人、家庭以及团体的社会需求；帮助人们开发和使用技能以及所需资源以解决社会问题和其他问题；促进人类福利和人权、社会公正以及社会发 展。 SOCIAL WORKERS assess the social needs of individuals, families and groups, assist and empower people to develop and use the skills and resources needed to resolve social and other problems, and further human wellbeing and human rights, social justice and social development.

技能要求 Indicative Skill Level
• 本组中大多数职业都要求具有与学士学位或更高资格相当的技能水平。五某些情况下，除了要求有正规资格还要求有相关经验和在职培训经历（ANZSCO 1级水平）。需要注册和许可证。 Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1). Registration or licensing may be required.

主要职责 Tasks Include
• 作为客户需求和社区服务的调解人 acting as a facilitator between clients in need and community services
• 对健康、福利、休闲、住房供给、就业和其他社区服务资源予以评估 assessing resources for health, welfare, recreation, housing, employment and other community services
• 指导并协助社区发展和自助试点工程的实施；计划并实施研究项目以满足客户需求，达到机构目标以及社会政策 providing leadership and assistance for the implementation of pilot projects in community development and self-help, and planning and implementing research projects to address client needs, organisation goals and social policy
• 与社区机构、社会中介以及志愿者组织合作以改善原有服务并开发新的服务 cooperating with community organisations, social agencies and voluntary groups to improve services and develop new services
• 处理个人或家庭的案件访谈， 以确定委托人问题的性质和程度 conducting individual and family case interviews to identify the nature and extent of clients’ problems
• 通过提供相关信息协助委托人解决困难；充当中间人，将委托人推荐给社区或自助代理机构 assisting clients to understand and resolve problems by providing information, acting as a mediator and referring them to community and self-help agencies
• 借助实践经验、研究、分析架构以及谈判技巧、分析、计划、推广并执行社会政策，以及对社会资源的公平公正及有效配置，以响应社会需求 analysing, developing, promoting and implementing social policies through the use of practice experience, research, analytic frameworks, and negotiation skills to respond to social need through a fair, equitable and effective allocation of social resources
• 与委托人保持联系，监督委托人的进度 monitoring the progress of clients by maintaining contact
• 编写案件记录和案件报告 compiling case records and reports

职位列表 List of occupations
272511 社会服务人员 Social Worker
• 社会服务工评估个人、家庭以及团体的社会需求；帮助人们开发和使用技能以及所需资源以解决社会问题和其他问题；促进人类福利和人权、社会公正以及社会发 展。需要注册和许可证。 Assesses the social needs of individuals, families and groups, assists and empowers people to develop and use the skills and resources needed to resolve social and other problems, and furthers human wellbeing and human rights, social justice and social development. Registration or licensing may be required.
• 技能等级：1 Skill Level: 1